
ReDIY is an advertising site, acting as an aggregator to major real estate portals. As we are a Licensed Real Estate Agency, we have subscriptions with these portals.
We know that Terms and Conditions are not exactly exciting so we will keep it serious and fun. We really want to ensure you know what you are getting yourself into. Sign Up with ReDIY means that you agree to these so get reading. Read our definitions below:-
ReDIY is an advertising site, acting as an aggregator to major real estate portals. As we are a Licensed Real Estate Agency, we have subscriptions with these portals.
Our site has been built in such a way that sends a direct XML feed to all the 3rd party sites. Your property will be listed on ReDIY and all the information that is displayed in our site will be mirrored on the 3rd party sites. As it is a direct feed, it is compulsory that all the mandatory fields be filled out before the property is exported to the 3rd party sites. It is essential that you take your time and are accurate with your advertisement. The information you enter on our site is displayed on all the 3rd party sites. The feed is pulled by these other sites on a regular basis. All changes generally take effect in less than 5 minutes. If there is an issue with the 3rd party sites that are pulling our data, it can take longer. This is out of our control.
As we are a Licensed Real Estate Agency, we must receive all enquiry on your behalf. We then forward it directly to you so that you can deal with the prospective tenant or buyer. The enquiry details will be sent to you via email and will also land directly on your dashboard on our website. You can chat to them on our site via our messenger component or you can phone or email them to communicate.
Each of the websites that we use have their own terms and conditions. We must adhere strictly to these and abide by them 100%. You will find a link to each of these terms and conditions here. The 2 major ones that we have to ensure strict compliance with are domain.com.au and realestate.com.au. Realestate.com.au has a very strict policy that you may only advertise on their site as a Real Estate Agency so, for this reason, we hold a Real Estate Agency License. Using your private phone number, email or a personal call to action is strictly prohibited. If this is breached, we will make the adjustments on our end, as a part of our quality control. In the event that it is breached for the second time, your advertisement will be removed and no refund will be given.
On these third party sites, it is listed as a property that is listed by ReDIY.
In order to use our site, you must be the legal owner of the property, be duly authorised by the owner of the property, sign up to our site and agree to these terms and conditions. We are only an aggregator for Private users. We have to adhere to this policy. If you are not the owner of the property but are acting as an agent/agency on our site, you run the risk of having your advertisement removed. We are committed to abide by the terms and conditions of Realestate.com.au. and will do all to ensure that these terms are not breached.
If you are the owner of several properties which you are wanting to advertise, they must be listed separately. All properties should show the correct address, including each unit number. If you are wanting to put more than 1 property on, you may be eligible for a discount. Please contact us prior to placing your advertisement/s. As a breach to our terms, the property, if not amended to fit within our guidelines, will be removed and no refund given
Rent to buy, holiday letting, rental swaps, buying swaps are not permitted as they are outside of the terms and conditions of the major real estate sites and are not permitted on our site. As a breach to our terms, the property, if not amended to fit within our guidelines, will be removed and no refund given.
The term commences when you sign up to our site and signifies that you agree to these terms and conditions. The payment is a one off payment for the advertisement of the property and it remains on all sites until you advise that it has been leased, sold or withdrawn by you. Once the property is sold or leased, your sign in remains inactive until you require our services again. We will not provide a refund or re-imbursement if any of these terms and conditions are not adhered to. If you adhere to our terms but have an issue that we cannot rectify, we will offer a re-imbursement or refund.
The way our site acts is to simply give you the tools as a “Do it yourself Landlord or Seller.” The leasing or selling of your property is up to you. There are many variables to take into consideration that can ultimately affect the outcome of your property sale or leasing. We can guide you in what steps to take to improve your advertisement, if need be. However, we can take no responsibility for the outcome that you achieve.
Our payment terms and methods is fairly simple. Firstly, we use a premium SSL certificate to ensure our site is 100% secure when making an online payment. The 3rd party payment gateway we use is called Stripe. We link via an API so that you can make the payment on site. The payment will be made for advertising at the time of exporting the data to the major portals. The payment will be reflected instantly and you will be emailed a receipt for tax purposes, if required.
Your Username and Password is your choice and you are responsible for the security of such. We do not have access to your password. If your password is forgotten, we can only reset it for you.
The price we charge for advertising your property is available on our web site. The prices are shown exclusive of GST. If any changes are made to our pricing structure, they will be displayed on our web site.
As we are running a web based company, there can sometimes be technical issues. These issues are defined as user issues and bugs. A user issue is when a user is unable to navigate our site. This is not an issue with our site. We have chat support and phone support to assist you with these issues. We will endeavour to assist as quickly as possible. A bug is when there has been an issue with our site. We always try to fix a bug as quickly as possible. There are so many factors that can cause a bug. These can be lodged on site and the issue will be raised with our technical team. These issues are very rare and we attempt to have them fixed on the same day. However, sometimes it can take up to 24 hours to rectify.
Initially we make money from the advertisement, as it is placed. For buyers, tenants, sellers and landlords there are extra upsells that can be purchased by choice by the consumer. They are not mandatory and the choice lies with the consumer. We have affiliate companies that we are associated with. You will have access to these as a user of ReDIY. Whether you choose to use their service is again up to you, as the consumer. If you do choose to use their service, we will receive a small referral fee, paid to us by the company, not yourself. This will not be added on to their normal fees. By providing them with an opportunity, they save on their advertising expenses. Therefore, they can afford to pay us a referral fee which is absorbed by them entirely.
We reserve the right to change all or part of these Terms and Conditions by amending them on our website.
WE REALY HOPE YOU ARE STILL AWAKE HAHAHA. WE HAVE TRIED TO MAKE EVERTYTHING AS CLEAR AS POSSIBLE. KEEP IN MIND SIGNING UP WITH US IS FREE. SO YOU CAN EXPLORE AND IF YOU CHOOSE TO USE OUR SERVICE GREAT IF YOU DO NOT THAT IS UP TO YOU.