How to Receive and Process Applications?

How to process a Tenant Application form with ReDIY.

It is, without doubt, the best and easiest way to receive an Application from a prospective Tenant. This is making it so simple for Tenants to apply for one of our Private Landlords’ rental properties.

You will receive an email, notifying you that you have received an Application.

Sign in to your property dashboard and select the “View Applications” tab. Then select the “View” Tab. This is where you will see the details about the applicant. NB: you will see a section where the name of another applicant can be inserted. This is when more that 1 applicant is applying for the property. The other applicant/s will be notified that they are required to submit their own application. Before approving this applicant, you need to wait for the other application to come in and be processed.

You wlll then see all the details completed by this applicant – previous rental, employment and personal referees. You will notice that it is quite comprehensive in regards to the information they are required to complete.

In order to get this application process underway, you simply have to select the “Verify” tab. This will send an online form to the referee, for you. If you select the previous rental reference, it will be sent to the previous Real Estate Agent or Landlord for them to complete and verify the details supplied by the applicant. Same for Employment and Personal. This is the fastest and easiest way to verify details, even faster than Agents can do it.

PineappleThere is further information, the applicant will have completed, that you need to check, e.g financial information and identity verification. If they have not completed all details regarding their identity, we will have that. When they sign in to or site, we have captured it and can forward it to you, if required.

To check when the reference checks come back, refer to the Reference tab You will see there are three tabs under E (Employment) P (Personal) L (landlord). You need to keep an eye on these, however, you will receive a notification that one has been returned as soon as the referee hits submit. To see the returned form, the E, P or L tab will have a green underline. Select the relevant one and you will see all the information from the referee.

If not returned, it is worthwhile for you to chase them up, by phone. Let them know they will have received an online form request and that you would appreciate it being verified and returned asap. This is particularly important for Real Estate reference checks. These can be pushed aside as a low priority task, so a gentle reminder is good practise. The name of the property manager will be on the application. Normally Agents, when seeking a past rental reference check, email through a form, which needs to be printed, then completed and then emailed back. Our form can be competed online – so definitely quick and easy for past Property Managers to complete.

If for some reason, you end up going to court, with tis tenant, the first thing requested is the Tenant Application Form to check what attempts you have made to check the information. This will certainly be in your favour as it is thorough.

If there was another applicant or applicants, you will go through the same process of verification of their application.

Then go through the other information on the application, such as financial situation. You will see we have some star rating options there, if you would like to rate them, for your own use.

In the “Status” section, you can select “Under Review” and this will notify the applicant that you are reviewing the application. It is good for them to know that the application verification process is underway.

The next step is to select, under the Statue Tab, “Approve” or “Decline”. If you approve, they will be notified and be advised of the next steps they need to undertake. You will also receive a notification, advising you on what you need to do next. If you choose “Decline” they will be notified that their application was not successfully.

The next step is to select, under the Statue Tab, “Approve” or “Decline”. If you approve, they will be notified and be advised of the next steps they need to undertake. You will also receive a notification, advising you on what you need to do next. If you choose “Decline” they will be notified that their application was not successfully.

ReDIY makes it easy to process Applications.

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